Terms & Conditions




1.1 Company details: Home and Away Student Services Limited, company number 08558801 (we and us), is a company registered in England and Wales and who’s main trading
address is Unit 9, The Gateway, 2A Rathmore Road. We operate the website homeandawayteaching.com

1.2 Contacting us. To contact us telephone our customer service team at tel: 0203 086 7447 or email customerservices@homeandawayteaching.com

1.3 These Terms were last updated on 22nd September 2018


2.1 These Terms of Sale apply to every Voucher you purchase from TEFL Express.

2.2 Voucher means a code of electronic form, which entitles the holder to receive an offering by the Merchant provider.

2.3 The offering from the Merchant seller shall mean the goods and/or services to be supplied, as specified on TEFL Express’s site and voucher.

2.4 The Merchant is a third-party provider unrelated to TEFL Express that supplies the services related to the Offering.


3.1. These terms and conditions apply to the order by you and supply of goods by us to you. No other terms are implied by trade, custom, practice or course of dealing.

3.2. The contract for the supply of the Merchant Offering will be between you and the Merchant you redeem the Voucher with.

3.3. TEFL Express is responsible only for the supply and purchase of the redeemable voucher and does not offer, supply or provide the services covered under the Merchant Offering.

3.4. TEFL Express reserves the right to unilaterally amend these Terms of Sale at any time.

3.5. All amendments to these Terms of Sale will be posted on-line. You will be bound only to the version of the Terms of Sale you agreed to at the time you purchase a Voucher.


4.1. You must be at least 16 years old to purchase a Voucher.

4.2. Before you can make a purchase, you need to register and create an account with TEFL Express.

4.3. By registering and creating an account with TEFL Express, the terms of our Privacy Policy will apply, information of which can be obtained at: homeandawayteaching.com


5.1. Unless expressly stated otherwise:

a) the Voucher can only be redeemed once;

b) the Voucher can only be redeemed with the Merchant Provider and with no other associated TEFL provider;

c) the Voucher is valid for one person only;

5.2. To redeem a Voucher, you must present it to the Merchant in accordance with the instruction provided.

5.3. You will be required to register an account with the Merchant provider to redeem the Voucher.

5.4. Upon inputting the Voucher code on the Merchant Providers payment pay the cost will be displayed as £0.00. Should this not occur, please contact the Merchant Provider for further information.


6.1. Any purchase of a Voucher is for your personal use only.

6.2. The commercial trade of a Voucher is prohibited.

6.3. The reproduction of a Voucher is prohibited.

6.4. Your Voucher is solely your responsibility. Neither TEFL Express nor the Merchant provider are responsible for lost or deleted Voucher codes.


7.1. You can only pay for the Voucher using a debit card or credit card. We accept the following cards: Visa, MasterCard, and American Express


8.1. You have a statutory right to cancel your purchase of the Voucher within 14 calendar days after purchase.

8.2. If you redeem your Voucher during the statutory period or any time after, you become bound by the cancellation and refund policy of the Merchant Provider.

8.3. If you wish to cancel the purchase of your Voucher within the statutory period and you have not redeemed the voucher, you can do so in the following ways:

a) by calling the customer service team at tel: 0208 086 7447 or
b) sending an email to customerservices@homeandawayteaching.com


9.1. Nothing in these Terms limits or excludes our liability for:

a) death or personal injury caused by our negligence;

b) fraud or fraudulent misrepresentation;

c) breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession); or

d) any other liability that cannot be limited or excluded by law.

9.2. Under no circumstances will we be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with the Contract for:

a) any loss of profits, sales, business, or revenue;

b) loss of business opportunity;

c) loss of anticipated earnings;

d) any indirect or consequential loss.

9.3. Except as expressly stated in these Terms, we do not give any representations, warranties or undertakings in relation to the goods or services.

9.4. Any representation, condition or warranty which might be implied or incorporated into these Terms by statute, common law or otherwise is excluded as is fully permitted by law.

9.5. We will not be responsible for ensuring that the Goods and Merchant Offerings are suitable for your purposes.


10.1. We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under the Contract that is caused by any act or event beyond our reasonable control.

10.2. If an Event Outside Our Control takes place that affects the performance of our obligations under the Contract:

a) we will contact you as soon as reasonably possible to notify you; and

b) our obligations under the Contract will be suspended for the duration of the Event Outside Our Control.

c) Where the Event Outside Our Control affects the redemption of the Voucher to the Merchant, we will arrange a refund of the cost of the voucher.


11.1. Any notice or other communication given by one of us to the other under or in connection with the Contract must be in writing and be delivered personally, sent by pre-paid first-class post or other next working day delivery service, or email.

11.2. A notice or other communication is deemed to have been received:

a) if delivered personally, on signature of a delivery receipt or at the time the notice is left at the proper address;

b) if sent by pre-paid first-class post or other next working day delivery service, at 9.00 am on the second working day after posting; or

c) if sent by email, at 9.00 am the next working day after transmission.

11.3. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an email, that such email was sent to the specified email address of the addressee.

11.4. The provisions of this clause shall not apply to the service of any proceedings or other documents in any legal action.


12.1. This Contract is governed by English law and each party irrevocably agrees to submit all disputes arising out of or in connection with this Contract to the exclusive jurisdiction of the English courts.